Privacy Policy

Last Updated: February 10, 2026

LoveSigns™ ("we," "our," or "us") is a product of Selfless Inc. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating platform.

1. Information We Collect

Personal Information You Provide:

  • Account information (email address, name, date of birth)
  • Profile information (photos, physical attributes, preferences)
  • Location data (address, coordinates for matching)
  • Questionnaire responses (values, lifestyle, relationship goals)
  • Messages and interactions with other users
  • Payment information (processed securely through Stripe)

Automatically Collected Information:

  • Device information and IP address
  • Usage data (pages visited, features used)
  • Browser type and operating system
2. How We Use Your Information
  • To create and manage your account
  • To provide matching services based on zodiac compatibility and questionnaire responses
  • To facilitate communication between matched users
  • To process payments and manage subscriptions
  • To verify user identity and maintain platform safety
  • To send service-related notifications
  • To improve our services and user experience
  • To enforce our Terms of Service and Community Guidelines
3. Information Sharing and Disclosure

With Other Users:

We share profile information with potential matches based on compatibility. Your photo remains hidden until mutual interest and both parties consent.

With Service Providers:

We share data with trusted third parties who help us operate our platform (payment processing, hosting, analytics).

For Legal Compliance:

We may disclose information when required by law, to protect rights and safety, or in response to legal requests.

We DO NOT:

  • Sell your personal information to third parties
  • Share your data for third-party marketing purposes
4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure payment processing through Stripe (PCI-DSS compliant)
  • Access controls and authentication
  • Regular security audits

However, no system is 100% secure. We cannot guarantee absolute security of your data.

5. Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Pause your profile visibility
  • Export your data (upon request)

To exercise these rights, visit your Settings page or contact us at privacy@lovesigns.app

6. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide services.

When you delete your account:

  • Your profile, photos, and messages are permanently deleted within 30 days
  • Other users will no longer see your profile or have access to your information
  • Some data may be retained for legal compliance (e.g., transaction records, fraud prevention)
7. Age Requirements

LoveSigns is exclusively for users 18 years and older. We do not knowingly collect information from anyone under 18. If we discover a user is underage, their account will be immediately terminated and all data deleted.

8. Location Data

We collect your location data to:

  • Match you with users in your preferred distance range
  • Display your general location (town/state) to potential matches

What's Shared vs. What's Private:

✓ Shared: Your town/city and state (e.g., "Los Angeles, CA")

✗ Never Shared: Your exact street address or GPS coordinates

On iOS devices, we request location permission with a clear explanation of how it's used. You can change or revoke location permissions anytime in your device settings.

8a. Photo Verification & Content Moderation

To maintain a safe community, we use AI technology to:

  • Verify you're a real human through selfie verification
  • Screen profile photos for inappropriate content
  • Monitor messages for harassment, spam, or policy violations

Human Verification Process:

When you verify your profile, you'll take a selfie performing a random pose (e.g., thumbs up). Our AI confirms you're a real person, not a photo of a photo or AI-generated image. Verification photos are analyzed immediately and not stored permanently. Once verified, you can add photos to your profile gallery.

Content that violates our Community Guidelines will be blocked or removed. Repeated violations may result in account suspension.

9. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookies through your browser settings, though this may limit functionality.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or concerns, contact us at:

Selfless Inc.

Email: privacy@lovesigns.app

Support: support@lovesigns.app

By using LoveSigns, you agree to this Privacy Policy.